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- Acuity (106)
- Annual Reporting (64)
- benchmarking (113)
- Involvement & engagement (64)
- Learning & development (12)
- Mystery Shopping (2)
- Salary Comparison (16)
- Satisfaction (89)
- Skills & Projects (17)
- Social Housing (93)
- Technology (10)
- Uncategorized (33)
"We wanted a resident satisfaction survey conducted by an independent organisation that would be responsive to our circumstances and would allow us to compare our results with those from surveys conducted by similar associations. Skills & Projects fitted the bill very well." Geoff Lewis, Chief Executive, Barnsbury HA
- Resident Satisfaction
- TSMs Tenant Satisfaction Measures
- Customer Satisfaction
- Repairs Tracker
- Continuous Tracker Surveys
- Customer Journey Mapping
- Online dashboard reporting
- Customer Profiling
- Training Courses
- Benchmarking
- Inhouse Surveys
- Specialist Research Services
- Tenant Inspection and Mystery Shopping
- Sample Size Calculator
- Feedback Services
- Dashboard session time out