Benchmarking the cost of repairs and maintenance 2015 These Performance Indicators are designed to capture the total spend by the landlord and show how it breaks down into categories. The exercise generated some useful discussions last year and we are repeating it for 2015. The addition of year-on-year data should help us to identify where …..Read the full article »
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STAR benchmarking report published
HouseMark have just published their annual analysis of STAR benchmarking data. The report, on STAR data from surveys carried out in 2013/14 found that overall satisfaction has remained constant for leaseholders, general needs and housing for older people tenants between 2012/13 and 2013/14. There has been a small increase (1% point) in overall satisfaction for supported housing …..Read the full article »
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Zen and the art of VFM regulation
The sector is smarting from its dust-up with the HCA following the submission of lacklustre VFM self-assessments in 2013. The regulator has made it clear that if VFM is not taken seriously this year, there is likely to be more unpleasantness in the shape of further governance downgrades, and in its wake deepening sectoral reputational …..Read the full article »
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Salary Comparison for Smaller Housing Associations 2014
Salary comparison 2014 Once again this year we are running our comparison of salaries, terms and conditions for smaller housing providers. Everyone who submits data will receive a report with a comparison and analysis of the terms and conditions offered by different providers that will help them and their Boards judge how the pay …..Read the full article »
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Benchmarking the cost of repairs and maintance
These Performance Indicators are designed to capture the total spend by the landlord and show how it breaks down into categories. We are aware that different organisations will capture and record information in different ways, but the following should enable us to compare in a useful way. Performance indicator Description Repairs spending as percentage of …..Read the full article »
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SPBM Benchmarking 2014 – 2015 Calendar
Please note the following dates: Q1 (April – June 2014 data) Period end 30 June Data entry deadline Friday 15 August 2014 Q2 (April – September 2014 data) Period end 30 September Data entry deadline Friday 14 November 2014 Q3 (April – December 2014 data) Period end 31 December Data entry deadline Friday 13 February …..Read the full article »
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NHF Smaller Associations National Group Survey – Summary of findings
Here is a summary of the findings from the survey we ran in November for the NHF smaller associations national group. To download a copy of the full report please click here. General 91 organisations contributed Very fragmented approach to influencing NHF and therefore potential to be more co-ordinated Majority support for areas of focus identified …..Read the full article »
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Annual report for smaller housing providers 2013
We launched our third annual report for smaller housing providers at the NHF Conference & Exhibition for Smaller HAs on 6 November. Published jointly with HouseMark, the report provides evidence that smaller housing providers continue to match and better their larger counterparts in many areas of performance. In his preface, David Orr praises smaller providers’ …..Read the full article »
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SPBM Benchmarking 2013 – 2014 Calendar
Please note the following dates: Q1 (April – June 2013 data) Period end 30 June Data entry deadline Friday 9 August 2013 Q2 (April – September 2013 data) Period end 30 September Data entry deadline Friday 8 November 2013 Q3 (April – December 2013 data) Period end 31 December Data entry deadline Friday 14 February …..Read the full article »
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SPBM cost benchmarking exercises 2013
This year we are running the following comparison exercises for SPBM benchmarking members. Please see below for details and contact Acuity if you would like to participate in any of these. Staff Numbers We have had various discussions in and outside of benchmarking club meetings about how to compare staffing levels and we have agreed …..Read the full article »
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